Shipping Policy

Welcome to Saint Luciel.

Every piece is carefully prepared and packaged to ensure it arrives in the condition and quality our customers expect. Due to high demand, limited production runs, and international fulfillment processes, shipping and processing times may vary depending on your location and the item ordered.

Processing Time

Orders are typically processed within 3–10 business days after purchase.

During launches, holidays, or high-volume periods, processing times may be slightly longer.

Shipping Time

Estimated shipping times vary by destination and carrier availability.

Please allow up to 2 months (8 weeks) for delivery in some cases. Many orders arrive sooner, but international logistics, customs processing, and demand fluctuations may occasionally extend delivery timelines.

By purchasing from Saint Luciel, you acknowledge and accept these shipping timeframes.

Tracking Information

Tracking information will be provided once your order has been shipped. Please allow several business days for tracking updates to appear after dispatch.

Incorrect Addresses

Customers are responsible for entering the correct shipping information at checkout. Saint Luciel is not responsible for packages delayed, lost, or returned due to incorrect address details provided by the customer.

Lost or Delayed Packages

Once an order has been shipped, delivery is handled by the carrier. While we will do our best to assist, Saint Luciel is not liable for carrier-related delays, customs delays, or lost packages after shipment.